VACANCIES

Applications are invited from suitable and qualified candidates to fill the position for which job descriptions have been provided below:

JOB DESCRIPTION

Title: ICT Support Assistant I
Post No.: BAGASOO GSC 01-2023 (Local)
Duty Station (Location): Abuja, Nigeria
Reporting Date: 1st May 2023
Duration: · 3 years Fixed Term (with possible extension)  

Eligibility: Applicant should be a national of any of the BAG member states legally resident in Nigeria.

Closing Date: 14th March,2023

(a) DUTIES:

This is a General Service Category position under the office of the Finance and Administration Manager with direct supervision of the Aviation Software Systems and Database Developer (ASSDD). The ICT Support Assistant I will be responsible for providing ICT and related general support services to the BAGASOO SECRETARIAT, ensuring a professional and efficient working environment. He/she will promote a client centric service, quality and results oriented approach in performing the following key activities/duties: 

1. Configure Access Points, network devices and provide network support and maintenance of communication gadgets,

 2. Install and configure computer hardware, software and systems, to include but not limited to office servers, printers, scanners as well as other peripheral devices. Moreso, administer office servers and server software.

 3. Troubleshoot in order to carry out repairs and/or supervise the repairs/maintenance of hardware and software components being used in BAGASOO Secretariat 

4. Supervise the installations, repairs and regular maintenance of electrical/electronic appliances, like the inverter systems, UPS, air-conditioning systems etc. 

5. Perform Installation and upgrade of application and system software for the different departments within BAGASOO. 

6. Participate in the design, development, update and maintenance of aviation software all through the Software Development Life Cycle. 

7. Provide assistance in the authoring, documenting and printing of software user manuals and end-user training packages. 

8. Assist in planning, design and deployment of office network Infrastructure. 

9. Continuous update & maintenance of the BAGASOO official website, populate the website with current trend in activities, events and news. Secure the website from potential threats, and also maintain the BAGASOO social Media Handles. 

10. Implement and maintain appropriate backup and recovery procedures for office software, servers and data as required. 

11. Ensure that all computers are protected against security threats (viruses and malware) and that all updates are applied and installed regularly. 

12. Daily follow-up and routine checks on all the office ICT systems to ensure error free ICT environment. 

13. Administration of routine data backups and proper stock-keeping of office ICT related equipment and stock.

14. Provide ICT support to office staff, guests, training participants, BAG Member State and CAAs.

15. Any other duties assigned by supervisors.